Shipping policy
At Güzel Cilt, we want your skincare experience to be as smooth as your glowing skin. Our Shipping Policy ensures your products reach you safely, promptly, and with complete transparency.
1. Order Processing Time
All orders are processed within 1–2 business days after confirmation.
During product launches or sales, processing time may take slightly longer due to high order volume — but we promise it’s worth the wait.
2. Shipping Time & Delivery
Nationwide delivery across Pakistan via trusted courier partners.
Standard delivery time: 2–5 business days, depending on your location.
For remote or rural areas, please allow an additional 1–2 days.
3. Cash on Delivery (COD)
We proudly offer Cash on Delivery for your convenience.
Please ensure your mobile number and address are accurate and reachable for smooth delivery.
The courier will collect the total order amount in cash only upon delivery — no partial payments or digital transfers are accepted at the time of delivery.
4. Shipping Charges
Free Shipping on orders above Rs. 5,000.
For orders below Rs. 5,000, a standard delivery fee of Rs. 250 applies.
5. Order Confirmation
Orders placed with COD require WhatsApp or SMS confirmation before dispatch.
Unconfirmed orders may be automatically cancelled after 24 hours.
6. Refused or Unclaimed Orders
Repeated refusal or unclaimed parcels may result in temporary suspension of COD service for that customer.
We encourage customers to accept confirmed parcels to maintain smooth service for all.
7. Tracking Your Order
Once your order is shipped, you’ll receive a tracking ID via email or WhatsApp to follow your parcel’s journey in real time.
8. Delivery Delays
9. Questions or Assistance
For any order-related queries, please reach out to us:
📩 Email: info@guzelciltstudio.com
WhatsApp: +92 344 4264102
We’re always happy to assist you with care and clarity.
✨ Güzel Cilt – Because your skin deserves a beautiful journey.
